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Four Steps to Retain Coupon Customers

Offer Details: When a coupon customer comes in, offer them another deal to come back – say, 10% off their check, a free appetizer, or $5 off a $20 purchase. If the customer had a good experience the first time around, they’ll be excited about the follow-up deal, even if it isn’t a truly “deep” discount.

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The Essential Elements of a Great Discount Program

Offer Details: Whether you're serving up an always-on discount program as a member benefit, or just sending off one or two deals at a time in your mailed statements, you want it to have an impact. You want people to use the offers. The more they use the offers, the more likely they are to keep paying you.

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20 Keys to Unlocking an Effective Member Discount Program

Offer Details: And while not every merchant is willing or able to offer a 50% off or BOGO offer, the best discount programs will offer very few ho-hum 5%-15% off deals. The deeper the discount, the more excited members will be to use the discount program on a regular basis. Look for programs where the average discount across all discount categories exceeds 25

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The Awesome, Lesser-Known Benefits of Offering Discounts

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Discounting Deeply: Why Access Merchants Offer More

Offer Details: As a result, this discount network features an unusually large collection of 50% off, BOGO (buy one, get one free) and other high-value offers, where the average savings per transaction is a whopping 34%. Even more telling is the 99.5% compliance rate and 97% retention rate, proving merchants are getting the results they’re looking for.

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The Growing Problem of Unengaged Loyalty Program Junkies

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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40 Specific Member Engagement Tactics Any Organization Can Use

Offer Details: Don't give up after a few Instagram posts, or even six months of blogging. Keep pushing and getting better. Over time your efforts will pay off. Organizational involvement often starts small, and as a member recognizes personal value from the organization they begin to make more of a personal investment back into it.

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Consistent Member Engagement: 6 Best Practices for

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Most of Your Customers are Happy. Why Aren't They Loyal

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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The Five Traits of Bad Customers (And What to Do With Them)

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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4 Ways to Create Emotional Engagement with Your Customers

Offer Details: Bonus! Lulu has a program called “Sweat Collective” for people who teach/coach athletic activities. As a part of this group, I enjoy 25% off all of my personal purchases and feel my input/opinion on products is valued. Plus, the popular athletic retailer offers community fitness and wellness classes/events all over the world.

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How Amazon is Killing Free Discount Programs

Offer Details: The amount of savings for most online discount programs averages in the range of just 8%-12% off. For programs with in-store discounts, the average discount is in the range of 25% to 35% off, and some are even 50% off or BOGO. If your organization is considering a discount loyalty program, it’s critical to know what to watch out for.

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Travel and Tourism Statistics: The Ultimate Collection

Offer Details: The average Millennial takes 14.5 days off, 7.1 of which are used to travel (U.S. Travel Association) Gen X uses 17.9 of their days off and dedicates 8.2 of those for travel (U.S. Travel Association) Boomers take the most days off work at 19.8 and spend 9 days on travel vacations (U.S. Travel Association)

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Four Common Traits of Successful Loyalty Programs

Offer Details: When done correctly they can turn a one-off customer into a frequent purchaser and brand evangelist. Obviously there are more traits that a program can have beyond the four we’ve highlighted, but without a basic foundation of simple, relevant value delivered on a frequent basis, it won’t matter what the program offers.

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The Lost Art of Nurturing Customer Relationships to Build

Offer Details: Instead, they should focus on relationship building and adding value - two traits that will pay off in the long-term far more than making every touch point a hard sell. Anyone can go out and hack their way to more sales. Building loyalty is a far different challenge because it requires relationship building. Trust has to be established, and

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How Blogging Can Boost Your Customer Engagement and Retention

Offer Details: Maybe fire off an email and a tweet. But those are channels that only allow surface-level discussions. Whether it's a new release or even a great offer, your blog is a great central hub. Most platforms allow you to put together a nice package including copy, videos, images, even CTA banners to entice people to sign up RIGHT NOW.

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Serving up the Perfect Discount Program: 9 Essential

Offer Details: People are attracted to great offers, such as “Buy One, Get One Free,” and “50% off.” On the other hand, “Free Shipping” or “2% Cash Back” aren’t going to have the same appeal. Great deals drive more redemptions and generate more enthusiasm.

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The Relationship Between Member Benefits, Discount

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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The Member Journey: Finding and Enhancing Moments of Truth

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Eight Ways to Generate Word-of-Mouth Marketing and Referrals

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Eight Real-Life Examples of Businesses Going the Extra

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Emerging Travel Trends and What They Mean for the Future

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Membership Discount Programs: The ROI of DIY

Offer Details: Membership Discount Programs Offer a Great ROI. No matter where it comes from, a well done discount program is a proven way to engage your members. That’s because when a member benefit is used often, it helps members form an emotional attachment to the providing organization. And when you consider that up to 90% of the population uses coupons

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Wired for Deals: The Scientific Benefits of Saving Money

Offer Details: Conversely, saving money fights off some nasty reactions caused by financial-related stress as well. Our Love/Hate Relationship with Money. Money permeates every aspect of our lives. It effects nearly every decision we make, from what we eat to the vehicles we drive, to bigger choices such as what career we go into and how many children we have.

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Email Isn't Enough: Why Customer Engagement Needs to

Offer Details: So I made the choice to either fend off unwanted solicitations all day, or just disengage. If it’s important enough, they’ll leave a voicemail or follow up through email. Most don’t. So I just ignore 95% of my calls. I’m betting many of you have done the same. Email is quickly heading in the same direction.

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Coupon Statistics: The Ultimate Collection

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Employee Discount Programs: Celebrating Workers of the

Offer Details: HR rarely has a huge budget. And it can often be difficult to get the CFO to buy off on new benefits. Employee discount programs are in a drastically different price bracket than many other employee perks. Of course programs vary in price, but Access Perks is available for about the price of buying each employee a candy bar.

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20 Tips to Solicit More Customer Feedback

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Why "Private" is So Important to Discount Programs

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Loyalty Statistics: The Ultimate Collection

Offer Details: 71% of consumers decide to join a loyalty program because of money off of every purchase and 63% for free products; these are the top two most attractive rewards to consumers (Oracle Hospitality) The retail sector accounts for 1.6 billion reward program memberships, making it the largest

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What is Member Engagement (and Why Your Membership Growth

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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How to Scare Away Member Loyalty & Engagement in 10 Easy Steps

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Why Do Discount Programs Work So Well

Offer Details: A lot of companies in the loyalty marketing space have come and gone since then, along with what felt like great technological innovations that just never took off with consumers. Loyalty is a tough industry because it relies so heavily on consumer …

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The Five Traits of Great Customer Incentives

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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From Bare Minimum to Concierge-Level Customer Service: How

Offer Details: The method will be unique to each company and might include customizing a memorable sign off script or standardizing answers to difficult questions. However you decide to proceed, gaining this level of control may require you to find a way to house your customer service team in the same building as the rest of your employees.

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7 Tips for Collecting Email Addresses that Every Business

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Your Heart on Your Wrist: Engaging Consumers on Wearable

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Five Lessons Customer Engagement Pros Can Learn from Tesla

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Millennial Loyalty Statistics: The Ultimate Collection

Offer Details: 57% of 25-34 year olds, 43% of those ages 18-24, 66% of 35-44 year olds, 71% of 55-64 year olds and 65% of 65 years and older participated in at least one loyalty program ( YouGov) Millennials are members in an average of 6.5 loyalty programs, higher than the overall average of 6.2 programs ( Hawk Incentives)

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The Five Key Elements to Build Customer Engagement in 2018

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Five Ways to Add a Personal Touch to Any Online Business

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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The Six Non-Negotiable Traits of Great Discount Programs

Offer Details: As much as people love deals, they won’t jump through hoops to get an offer. Printing or cutting out deals is okay, but complicated redemption processes – for example, a "mobile coupon" that instructs the user to return to their computer and print off a deal – are instant turn-offs for consumers. 5. Regular promotion

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Three Ways to Increase Revenue from Your Most Engaged

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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2021 Customer Engagement & Loyalty Statistics

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Stats Reveal 6 Truths about the Future of Loyalty

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » WeFundThem. Get the online fundraiser that works. Fast, easy, fun. Keep up to 100% of donations. Includes optional thank-you gift for supporters.

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Millennials and Money: The Statistics You Need to Know

Offer Details: Attract and engage your alumni from coast to coast with savings of 25%, 35%, even 50% off at restaurants, retailers and travel destinations. » White Label Travel Portal. Discover the travel industry’s deepest wholesale discounts on hotels, car rentals …

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Smarter Couponing: The 6 Factors of a Successful Coupon

Offer Details: No one likes fine print, but placing certain qualifications on your deal will help it serve your strategically defined purposes. Consider time/date restrictions (deals that can only be used on certain days of the week) or a qualifying transaction amount ($5 off a purchase of $20 or more).

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